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Is the Look of a Managed Care Facility Representative of the Quality of Care?

by Carole Larkin, Alzheimer's & Dementia Expert
October 11, 2013

Question: I have been researching managed care facilities for my mother who suffers from dementia. I have seen a range of places, some simple, others fancy and am trying to make the right decision. Does the look of a place indicate the quality of care?

Answer: Sorry, not so much. Sure you want the place clean and fresh smelling and reasonably pleasant to look at. Ultimately though, the walls do not touch your loved one, the people do. Watching the caregivers attitudes, their response (or not) to their residents will tell you mist of what you need to know about the care. Watching the caregivers’ responses to their managers, nurses and the administrator of the facility will tell you how the place is run.  If it’s run poorly, all the love of the caregivers for your loved one won’t save it.

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Carole Larkin MA, CMC, CAEd, QDCS, EICS is a geriatric care manager who specializes in helping families with Alzheimer’s and related dementias issues. She also trains caregivers in home care companies, assisted livings, memory care communities, and nursing homes in dementia specific techniques for best care of dementia sufferers. Her company, ThirdAge Services LLC, is located in Dallas, TX.

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